Limited services Monday 6th January due to power cuts in the area of St Helens Road.

Temporary Service Disruption Due to Power Outage

We are currently experiencing a power outage at our main site St Helens Road, which has limited our ability to provide full services at this time.
If your matter is not urgent, we kindly ask for your patience and encourage you to contact us at a later time. For urgent concerns, we are doing our best to assist you as promptly as possible, given the circumstances.
Thank you for your understanding and cooperation. We sincerely apologize for any inconvenience this may cause and will update you as soon as the situation is resolved.

Need help with a non-urgent medical or admin request? Contact us online.

Advocacy Service

An advocate is a person who speaks up for you, acts on your behalf and, where required, puts forward your case for you .

They are:

  • independent of Social Services and the NHS
  • not a member of your family or one of your friends

An advocate’s role includes arguing your case when you need them to, and making sure health and social care services follow the correct procedures.

They are independent, so they represent your wishes without giving their personal opinion and without representing the views of the NHS or local authority.

An advocate might help you get information or go with you to meetings or interviews to support you.

Your advocate can also write letters on your behalf, or speak for you in situations where you don’t feel able to speak for yourself.

Find an Advocate

Advocacy Services help people – particularly the most vulnerable in society – to:

  • access information and services
  • be involved in decisions about their lives
  • explore choices and options
  • defend and promote their rights and responsibilities
  • speak out about issues that matter to them