Limited services Monday 6th January due to power cuts in the area of St Helens Road.

Temporary Service Disruption Due to Power Outage

We are currently experiencing a power outage at our main site St Helens Road, which has limited our ability to provide full services at this time.
If your matter is not urgent, we kindly ask for your patience and encourage you to contact us at a later time. For urgent concerns, we are doing our best to assist you as promptly as possible, given the circumstances.
Thank you for your understanding and cooperation. We sincerely apologize for any inconvenience this may cause and will update you as soon as the situation is resolved.

Need help with a non-urgent medical or admin request? Contact us online.

NHS e-Referral (Choose & Book) Tracking

If your Doctor has referred you to a Specialist for further care you will be asked to book your appointment using the ‘NHS e-Referral’ system. It’s fast, convenient and secure.

  • The Manage Your Referral website is easy for patients to use. It allows them to book, check, change and cancel their appointments online
  • Patients can take control and book their own appointment on a convenient date and time and at their preferred hospital or Clinic if there is a choice
  • No more worried patients having to contact the Practice to find out what is happening with their appointment

You will be contacted by a Secretary at the practice once a referral has been made for you and details of your e-referral may be emailed or posted to you if required.

To track your e-Referral you will need the following details to log into the e-Referral website:

  • Your date of birth
  • Reference number – this will be on the first page of your letter
  • Password – this will be on the second page of your letter

To track an e-Referral

Telephone

You can also phone the NHS e-Referral Service line on 0345 608 8888 (open Monday to Friday, 8am to 8pm, and on weekends and bank holidays from 8am to 4pm).