Doctorlink

Check your symptoms 24/7 and when a consultation is needed, book appointments online.

Book an Appointment

Patients can book an appointment by ringing the practice on 01695 736177 between 8am and 6:30pm Monday to Friday. Alternatively appointments can be booked through the MyGP app (Home – myGP) or requested through Doctorlink, see below.

We welcome you to join Doctorlink

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Check your symptoms 24/7 and when a consultation is needed, book appointments online with your NHS GP Practice.

Can another Healthcare Professional help?

Do you need to see the GP?

Sometimes the GP is not the most appropriate Healthcare Professional to deal with your ailment. Please see the information on see a Doctor or Healthcare Professional, which might help you decide whether a GP appointment is truly necessary or whether it might be better for you to see a Pharmacist, Optician, Dentist or other Healthcare Professional. You can even self-refer for some services without seeing your GP.

For real life-threatening emergencies such as those below – RING 999

  • Chest pain (suspected heart attack)
  • Suspected stroke
  • Suspected meningitis
  • Anaphylactic shock (severe allergy)
  • Heavy bleeding or deep lacerations
  • Fluctuating levels of consciousness or completely unconscious
  • Difficulty breathing or stopped breathing with a change in colour
  • New seizure, fit or uncontrollable shaking

For immediately serious conditions such as the following, GO TO Emergency Department (A&E) IMMEDIATELY

  • A fever and lethargic (drowsy) child
  • A feverish and floppy (unresponsive) infant
  • Difficulty breathing
  • Sudden, severe abdominal pain
  • Accidental or intentional overdose of medication
  • Trauma (including falls) and possible broken bones or road traffic accident

Your appointment at the Practice

  • Please make one appointment for each member of the family who needs to be seen
  • We try to keep to time but please be patient if someone before you takes longer than planned
  • Appointments are normally ten minute slots, so if you have a complicated problem, or more than one problem, please ask for a longer appointment
  • It is Practice Policy to allow patients to choose whichever Doctor they wish to attend in the Practice

Please help us

If you are not able to attend your appointment please let us know in time so that the time can be used for someone else. If you are late for an appointment you may be asked to re-book.

Appointments

Clinic times

These appointments are a guideline for patients, but are subject to change.

Women’s Health ClinicTuesday 4:30pm – 6:00pm
by pre-bookable appointment only and agreed by a GP
Minor Surgery ClinicFriday 10:00am – 11:30am
by pre-bookable appointment only and agreed by a GP
Childhood Vaccinations (Baby Clinic)Thursday 10:30 – 12:00
by pre-bookable appointment only
First Contact PhysiotherapistThursday 8:30am – 4:30pm
by pre-bookable appointment only
Joint Injection ClinicWednesday 15:50 – 16:30
by pre-bookable appointment only and agreed by a GP
Consulting times
MondayAMPM
Dr Saunders8:30 – 12:002:30 – 4:30
Dr Gregory9:30 – 12:303:00 – 5:00
Dr Hooson8:30 – 12:002:00 – 4:00
Dr Billington9:00 – 13:204:00 – 5:00
    
TuesdayAMPM
Dr Saunders8:30 – 12:003:30 – 4:00
Womens Health Clinic 4:30 – 5:30
Dr Hooson8:00 – 11:00
Dr Roper8:30 – 12:002:00 – 4:00
Dr Billington 9:30 – 12:40 2:30 – 4:40
WednesdayAMPM
Dr Gregory8:30 – 11:302:30 – 4:30
Dr Hooson8:30 – 11:303:00 – 5:00
Dr Roper8:30 – 11:302:00 – 3:30
Johanna Heath ANP8:30 – 12:152:30 – 5:15
ThursdayAMPM
Dr Saunders8:30 – 12:002:30 – 4:30
Dr Gregory8:30 – 11:303:00 – 4:30
Dr Roper8:00 – 12:002:00 – 4:00
Dr Billington9:00 – 12:402:00 – 4:00
FridayAMPM
Dr Saunders8:30 – 12:002:30 – 4:30 
Dr Gregory8:30 – 11:303:00 – 5:00
Dr Hooson8:30 – 11:303:30 – 5:00
Johanna Heath ANP8:30 – 12:152:30 – 5:15
Pre-booked appointments

We operate a pre-booked appointment system (you can book appointments up to 6 weeks in advance). Please pre-book wherever possible. The surgery sessions listed above cover both Parkgate and County Road sites.

Telephone consultations

The practice offers pre-bookable and same day telephone consultations

Urgent

There are a limited number of same day appointments available for urgent cases only. Urgent same day appointments are booked with an allocated GP, please note that unfortunately we are unable to book same day appointments with your Doctor of choice.

Additional information

Can I bring someone to accompany me to the Appointment?

We are generally very happy for patients to bring with them a carer, relative or even a friend. This often helps, particularly when they know you well and it allows them to tell us any observations they would make about you, which can help us in undertaking our assessment. Ultimately this will lead us more quickly to make an accurate diagnosis and therefore help you more.

Also, having someone with you means they can prompt you to ask questions that you may have forgotten, and after the appointment they can help in reminding you what was discussed.

Occasionally we might ask for them to leave but this would be unusual.

If you require interpretation services please contact us in advance of you appointment and we will arrange this.

If you have a suspected infectious disease

Please inform reception if you suspect an infectious disease, as this will enable us to deal with it appropriately during your visit to protect you, other patients and staff. 

Giving Consent for Treatment

You have the right to accept or refuse treatment that is offered to you, and not to be given any physical examination or treatment unless you have given valid consent. If you do not have the capacity to do so, consent must be obtained from a person legally able to act on your behalf, or the treatment must be in your best interests.

Your valid consent (agreement to the course of action) is needed for the treatment that’s offered to you before any physical examinations or treatment can be given. If you haven’t given your consent, you can accept or refuse treatment that’s offered to you.

It’s important to be involved in decisions about your treatment and to be given information to help you choose the right treatment. When making treatment choices, you’ll often discuss the options with your doctor or another healthcare professional.

Practice Nurse – Clinics

Our Practice Nurses Trish and Jan, are available Monday to Friday by appointment. Many services are offered including-

Well person clinicsCoronary Disease Management 
Dietary advice                  COPD Management
Cervical screeningDiabetic screening
Asthma ManagementNHS Health Checks
Follow up Family Planning HRT Reviews
Flu VaccinationsShingles Vaccinations
Holiday Vaccinations/Travel Advice Health checks for the over 75’s

Our nurses also assist with Minor Surgery clinics, and can offer advice on minor ailments. They will also take phone calls from patients during the working day